Shipping policy
At Shopdly, we want your order to reach you as smoothly as possible. Please review our shipping details below.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. You'll receive a confirmation email once your order has shipped.
Shipping Times
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods (e.g., Halloween and Christmas).
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
Customs & Duties
International orders may be subject to customs fees or import duties charged by your local government. These charges are the customer's responsibility and are not included in the order total.
Delays
While we work with reliable carriers, occasional delays can happen due to weather, holidays, or customs. We appreciate your patience and are here to help if your order is taking longer than expected.
Questions?
Contact us at [your support email] and we'll be happy to assist.